Wednesday, August 01, 2007

Hello Again, Motorola

In response to my post about my Motorola Q phone, I received a very encouraging-looking e-mail from Matthew Greenberger at Motorola, saying he couldn't imagine why I was having such trouble with the phone, and offering a readable, detailed, illustrated set of instructions for sending e-mails.

Unfortunately, every time I go to Sprint's web site and try to log on to change the settings on my account, I always get "not available at this time1" when I try to move on to Step Three of Five.

Now I've received a phone call at home from Mr. Greenberger. Gosh, sounds like he's serious about straightening this out.

Okay, I'm not working tomorrow morning, so I'll call him back during business hours.

//The Magic Eight-Ball says, "Wear a sword, but be ready to accept a pleasant surprise."\\

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